FormCan User Guide
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    you will arrive at the Form Builder. On the form Builder, there are three main sections:

What's new? API Docs

Set Phone properties

Tabs

A Phone field lets users select a phone number from a dropdown instead of typing it in a Text (Number) field. It’s ideal for collecting phone numbers and enhancing communication for tasks like reminders or support follow-ups.

With PlatoForms, you can enable country-specific selection. The dropdown shows a flag, dialing code, and example number for each country, ensuring accurate and standardized entries.

For example, users select their country (e.g., United States), see the corresponding flag and country code (e.g., 🇺🇸 +1), and enter their phone number following the suggested format.

us country code

PlatoForms also includes a phone number validator to check if the format is invalid. If it is, users are prompted to correct it.

Validate cell phone number
Phone number validation

Add field

To add a Phone field, in the left Toolbar, click the small ••• (More Widgets) icon, and select the Phone icon under Extended Fields.

Add phone field

Access field properties

  1. Click the Field Label of Field ID to open its properties panel.

    field chase customers phone number​

  2. In the properties panel, configure the field properties.

Configure field properties

The Phone field offers several attributes that allow you to customize its behavior and appearance to suit your form’s needs.

Add phone field

Attributes Description Examples
Label The title displayed for the Phone field on your form. Use “Enter your phone number” for general forms or “Contact number for reservations” for booking forms.
Help Text Provides additional instructions or tips for users. “Please enter your phone number.”
Default Country Lets you pre-select a specific country in the dropdown. Automatically pre-select the US for a US-based service form.
Allowed Countries Controls the list of countries shown in the dropdown. All Countries: Include every available country.
Select Countries: Manually choose which countries appear in the dropdown.
Required When enabled, this option ensures the field is mandatory for submission. Customer support forms requiring a callback number.
Read-Only on Form When enabled, this option prevents users from editing the Phone field but displays its value. A predefined company contact number for reference.
Hidden on Form When enbaled, this option hides the Phone field from users entirely. Use for backend purposes, such as automatically attaching data without user input. Hidden phone fields used in automated workflows.
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